Creating a Culture of Collaboration and Change at a College of Business Administration

Recently I teamed up with Laurie Durnell, The Grove’s co-president, to design and facilitate a visioning and culture development process with the College of Business Administration at Cal Poly Pomona. The college of six academic departments and more than 5,000 students needed to move beyond a culture of silos, update some of its administrative processes, and address what seemed to be a lack of opportunities for innovation. As the college was getting ready to celebrate its 50th anniversary and was shifting from a quarter-based to two-semester-based system, the timing was ripe for a major renewal process.

This is a story of how change methodology, dialogic practice, and visual facilitation combined to achieve a successful result, symbolized by the completed Grove Storymap® (see above).

Launching the Project

Our first step in the process was getting clear on the specific objectives. The dean of the college, Dr. Erik Rolland, asked us to:

  • Support the college to move beyond a culture of silos to become a culture that more fully embraces change, collaboration and innovation;
  • Develop a […]

Facilitating a Vision & Change Alignment Process for the University of California – Merced

Here is a case study written for The Grove Journal about one of several whole-systems change projects I have been co-leading with David Sibbet and other Grove consultants.

Driven by economics and demand, the University of California’s newest campus in Merced is expected to double in size by 2020. No fewer than 72 change projects faced Michael Reese, vice chancellor of Business Administration, in 2016 when he engaged The Grove’s Gisela Wendling, Ph.D., and David Sibbet to facilitate a campus-wide 2020 Visioning and Change Alignment Process.

The process combined large-scale strategic-change consulting, visual facilitation, Grove Storymapping®, and interactive-network technology in a series of large summit meetings with faculty, staff and students. The meetings were guided by a Change Alignment Team (CAT) of top project managers led by Reese and the former dean of the School of Engineering, Erik Roland.

At Chancellor Dorothy Leland’s insistence, the process streamed real-time to students, staff and faculty who couldn’t attend the face-to-face meetings. An interactive platform provided by Grove partner Covision allowed virtual and in-person table groups to share […]

Working with Crucibles of Change

Recently I was invited by Meridian University, where I also teach, to host a dialogue via videoconference on Crucibles of Change: Guiding Liminal Processes in Organizational Life. Here is the link to the video stream.

To me the crucible is a generative image. Once we come to understand what a crucible is, we begin to see it everywhere, especially in our work as change agents.

I invited Alan Briskin, author of Collective Wisdom, David Sibbet, my colleague at The Grove Consultants International, and Bethe Hagens, who I came to know years ago at an Anthropology of Consciousness conference. As an anthropologist, exploring liminality has been a significant part of Bethe’s research and academic work. The four of us had a wonderful dialogue. Here is the video link.

The Grove intensive Designing and Leading Change that David Sibbet and I lead explicitly explores how to identify and shape crucible-type situations and events in larger change processes. The Liminal Pathways Framework which we introduce in this three-day workshop indicates the […]