Designing & Leading Change Capabilities2018-09-24T17:58:43+00:00

Designing & Leading Change Capabilities

This framework illustrates the capabilities that are helpful when facilitating and guiding change. In Visual Consulting: Designing & Leading Change, visual consulting is defined as the integration of the fields of dialogic practice, visual facilitation, and change consulting. These fields of practice are integrated by an orientation toward process thinking and process leadership. They are activated by a set of capabilities related to the use-of-self as an instrument of change.

Dialogic Practice

  • Working with intention
  • Creating readiness
  • Creating safe spaces
  • Listening deeply
  • Asking generative questions

Change Work

  • Working with stakeholders
  • Understanding levels of intervention
  • Creating collaboration backbone
  • Working with uncertainty
  • Managing iterative processes

Visual Facilitation

  • Framing
  • Sketch-talking
  • Graphic process design
  • Conceptual modeling
  • Versioning

Use of Self as Instrument

  • Knowing your own beliefs about change
  • Tracking your own attention
  • Being aware of context
  • Knowing personal triggers
  • Social contracting

Process Orientation

  • Understanding the Four Flows of process
  • Pacing the momentum of change
  • Imagining and tracking how process unfolds over time
  • Appreciating how interventions unfold at different levels of process
  • Visualizing process designs and roadmaps

Designing & Leading Change Capabilities

This framework illustrates the capabilities that are helpful when facilitating and guiding change. In Visual Consulting: Designing & Leading Change, visual consulting is defined as the integration of the fields of dialogic practice, visual facilitation, and change consulting. These fields of practice are integrated by an orientation toward process thinking and process leadership. They are activated by a set of capabilities related to the use-of-self as an instrument of change.

Dialogic Practice

  • Working with intention
  • Creating readiness
  • Creating safe spaces
  • Listening deeply
  • Asking generative questions

Change Work

  • Working with stakeholders
  • Understanding levels of intervention
  • Creating collaboration backbone
  • Working with uncertainty
  • Managing iterative processes

Visual Facilitation

  • Framing
  • Sketch-talking
  • Graphic process design
  • Conceptual modeling
  • Versioning

Use of Self as Instrument

  • Knowing your own beliefs about change
  • Tracking your own attention
  • Being aware of context
  • Knowing personal triggers
  • Social contracting

Process Orientation

  • Understanding the Four Flows of process
  • Pacing the momentum of change
  • Imagining and tracking how process unfolds over time
  • Appreciating how interventions unfold at different levels of process
  • Visualizing process designs and roadmaps