The Challenge of Changing Culture: Promise and Perils
I have been thinking a lot about how organizational cultures change and the challenges that are part of adopting and developing new cultural practices and norms. It is clear to me that culture change requires attention over time, reflecting on what is working and what is not, and a co-creative approach to help make it stick. But I have a cautionary tale about imposing processes that we believe in on people who aren’t ready.
This is a story from my years teaching at Sonoma State University, when I first began teaching a core curriculum course in humanistic psychology to undergraduate students. This was when I encountered an interesting culture change challenge, symbolized by moving chairs. […]